Privacy Policy

At Ases Hub, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services. Please read this policy carefully to understand our practices regarding your data and how we will treat it.

1. Information We Collect

1.1 Personal Information

When you create an account and use Ases Hub, we may collect the following personal information:

• Account Information: Email address, username, password (encrypted), first name, last name
• Profile Information: Profile photo, cover photo, bio, phone number, academic level (100-500 Level), registration number, address
• Academic Information: Department, level, registration number, and other academic-related details
• Contact Information: Email address, phone number

1.2 Content You Create

We collect content that you create and share on the platform:

• Posts, comments, and messages you create
• Images and videos you upload (up to 4 images or 1 video per post)
• Profile information and bio
• Event registrations and interactions

1.3 Device and Technical Information

We automatically collect certain technical information when you use our app:

• Device information (device type, operating system, device identifiers)
• Push notification tokens for delivering notifications
• App usage data and analytics
• IP address and network information
• Crash reports and error logs

1.4 Usage Information

We collect information about how you interact with the app:

• Posts you like, comment on, or share
• Users you follow or connect with
• Events you view or register for
• Resources you access
• Search queries and preferences

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 Service Provision

• Create and manage your account
• Provide access to social networking features (posts, comments, likes, shares)
• Enable user connections and following functionality
• Display events and learning resources
• Deliver push notifications for important updates

2.2 Communication

• Send you notifications about activity on your posts and account
• Notify you about new events, resources, and updates
• Respond to your support requests and inquiries
• Send important service-related announcements

2.3 Account Management

• Verify your account subscription using activation PINs
• Authenticate your identity and secure your account
• Process password resets and account recovery
• Manage user roles and permissions

2.4 Improvement and Analytics

• Analyze app usage to improve functionality and user experience
• Identify and fix technical issues
• Develop new features and services
• Monitor app performance and security

3. How We Share Your Information

We respect your privacy and do not sell your personal information. We may share your information only in the following circumstances:

3.1 Public Profile Information

Certain information you choose to make public will be visible to other users:

• Profile photo, name, username, bio
• Academic level and department
• Posts and content you create and share
• Public profile information

3.2 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Hosting and maintaining our servers and databases
• Processing payments (if applicable)
• Delivering push notifications
• Analyzing app usage and performance

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

3.3 Legal Requirements

We may disclose your information if required by law or in response to:

• Legal processes, court orders, or government requests
• Enforcement of our Terms of Service
• Protection of our rights, property, or safety
• Prevention of fraud or security threats

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption: Passwords are encrypted using industry-standard hashing algorithms
• Secure Communication: All data transmission is encrypted using HTTPS/TLS protocols
• Access Controls: Limited access to personal data on a need-to-know basis
• Regular Security Audits: We conduct regular security assessments and updates
• Secure Storage: Personal data is stored in secure databases with access controls

5. Your Rights and Choices

You have the following rights regarding your personal information:

5.1 Access and Update

• Access your personal information through your account settings
• Update or correct your profile information at any time
• Change your password and account settings

5.2 Content Control

• Edit or delete your posts and content
• Control who can see your profile information
• Manage your connections and followers

5.3 Notification Preferences

• Manage push notification settings in your device settings
• Control which types of notifications you receive

5.4 Account Deletion

You may request deletion of your account by contacting us. Upon account deletion:

• Your account and personal information will be deleted
• Your posts and content may be anonymized or removed
• Some information may be retained for legal or legitimate business purposes

6. Data Retention

We retain your personal information for as long as necessary to:

• Provide you with our services
• Comply with legal obligations
• Resolve disputes and enforce our agreements
• Maintain security and prevent fraud

When you delete your account, we will delete or anonymize your personal information within a reasonable timeframe, except where we are required to retain it for legal purposes.

7. Children's Privacy

Ases Hub is designed for Software Engineering students at the Federal University of Technology, Owerri (FUTO). Our services are intended for users who are at least 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

8. Third-Party Links and Services

Our app may contain links to third-party websites, resources, or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access through our app.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:

• Posting the updated policy on this page
• Updating the "Last Updated" date
• Sending you a notification through the app (for significant changes)

Your continued use of Ases Hub after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

10. Your Consent

By using Ases Hub, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this policy, please do not use our services.